SITA Smart Path Kiosks | SITA



SITA Smart Path Kiosks are cleverly designed and highly customizable that can be used for a number of self-service processes.

They serve several self-service functions, including:

  • Booking
  • Changing a reservation
  • Checking in
  • Paying for upgrades or services
  • Border control

SITA Smart Path Kiosks are designed to meet IATA's common use self-service (CUSS) specifications. SITA plays an integral role in the IATA CUSS Management Group. This provides early awareness of upcoming standards and IATA requirements, ensuring our kiosks are always fully up to date.

When installed in a common use environment, SITA Smart Path Kiosks are also able to run on SITA’s ATI Cloud – called SITA Flex.

How it helps

SITA Smart Path Kiosks streamline your passenger processing and help you save money.

Some of the key benefits include:

Adaptive design

Our kiosks are extremely adaptable and can customized to fit in with your airports design and specific customer need.  Our kiosk can be built using multiple types of material in addition to their functionality including biometrics, multiple printers, payments and health checks.

Advance branding

The kiosk has been designed to enable its panels to be switched out simply and easily in order that you can support any brand and marketing campaigns. Advertising that will be very hard to miss.

Cost savings

Each kiosk check-in saves roughly $2.50 USD compared to a traditional check-in desk. One staff member can take responsibility for six check-in kiosks, reducing your overall costs. This also frees up your staff to engage in more value driven passenger-facing roles.

Improved passenger experience

A simple self-service check-in takes less than a minute, eliminating the need to wait in long lines. This means happier customers who then have more time to spend in the retail areas, offering an opportunity for increased revenue.

Efficient processing and increased capacity

SITA Smart Path Kiosks can process more passengers within your existing terminal space, increasing passenger processing efficiency by as much as 25%. Airports and airlines can share host applications on a single SITA Smart Path Kiosk, maximizing your available capacity.

Reduced energy costs and environmental impact

SITA Smart Path Kiosks use patented GreenPower™ technology, which reduces energy costs by up to 75%. Their lightweight components optimize your use of available space and minimize the impact of material use and shipping.


  • Biometric enablement
  • Business process transformation
  • Application development and hosting
  • Remote management
  • Maintenance and repair
  • GPP printers
  • ATB printers
  • Barcode scanners
  • Passport scanners
  • Bag tag printers
  • IEEE 802.11 wireless connectivity


SITA Smart Path Kiosks integrate with many other SITA services, including SITA Flex , which  uses the CUSS platform, providing a foundation for proactive monitoring and management, increasing kiosk uptime.

Why us?

SITA is an industry leader in self-service technology, having deployed over 5,500 kiosks at more than 150 airports around the world.  SITA Smart Path Kiosks can be used for check-in, bag tags and border control to enable passengers to move through the airport faster and more efficiently.

SITA Global Services

This product is supported by SITA Global Services (SGS), which provides you with global business continuity through a flexible service model. Our monitoring service ensures your IT systems are reliable and available, around the clock and across the world.

Our experts proactively monitor your infrastructure, identifying and resolving problems, often before they impact your services.


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