Improve my operations through better collaboration? | SITA

 
Improve my operations through better collaboration?

Many operational decisions in the airport must be made quickly, and often impact stakeholders. Even in relatively simple cases, such as flight delays, informing and coordinating stakeholders can be a fragmented and time-consuming process. This can cause unnecessary disruption of services in the airport.

For the airport to run optimally, all operational stakeholders must work together and communicate effectively and efficiently. Sharing information in real-time allows stakeholders to make fast and informed decisions, and contributes to the operational efficiency of the airport.

How SITA can help

Did you know?

By 2017, 89% of airports will use business intelligence to conduct airport service quality data analysis
(Source: Airport IT Trends Survey 2014).

Our applications and communication solutions can build an environment of real collaboration, giving you a complete view of your airport operations: airside, landside, taxiways, and air traffic control.

Our airport portfolio includes:

  • Airport Management solution (AMS) – improves the punctuality of arrivals and departures through its powerful scheduling, capacity planning and resource management system; manages all of your passenger-flow related resources – departure gates, aircraft parking stands, baggage carousels, check-in desks, security checkpoints, baggage trolleys, etc., and your mobile equipment as well
  • Business intelligence – collects real-time data at each step of the passenger journey, providing a consistent view of operations; this helps you optimize planning and daily operations while minimizing disruptions with accurate prediction of events, automatic triggering of tasks, and real-time intelligence for timely decision-making
  • SITA ATI Cloud – provides agility and flexibility for effective collaboration among all stakeholders; allows stakeholders to access ATI applications and software based on their profile
  • Operational messaging solutions – enable all airport tenants and stakeholders to exchange communications and data, easily and efficiently, with hundreds of business partners via direct-link options for all kinds of communication, including mission-critical operations
  • Unified communications solution – provides interaction between airport stakeholders, increasing mobile workforce capability and improving overall responsiveness of the airport; covers all the fundamentals for efficient communication inside the airport ecosystem and with passengers, via corporate telephony, contact center, and audio / web video
  • Master System Integration (MSI) – ensures all systems are integrated and sharing real-time information, essential for a collaborative environment

SITA facts and figures

  • SITA’s Airport Management solution (AMS) delivers: 40% reduction in overtime, 25% better resource utilization and 5% added revenues from ad hoc services
  • SITA ATI Cloud  is pre-connected to 380 airports, 17,000 air transport sites and 15,000 aircraft
  • SITA’s Community Messaging handles more than 30 billion operational messages every year

We have done it for others

Related solutions

Related resources

Better decisions with AMS

SITA's Airport Management solution (AMS) provides system integration, real-time operational control, increased agility, and enhanced collaboration between stakeholders.
View the video

Community Messaging: the backbone of the ATI

Operational messaging is an invisible - but critical - aspect of doing business in the air transport industry (ATI).
View the video

Smart way forward

The seamless passenger journey hinges on better intelligence, analytics and smarter ways of working.
Read more
Back to the top
  • sita tweet
    The SITA Air Transport Community Foundation has been shortlisted for an @IEMAnet Award for its work increasing acce… https://t.co/fbwWJc09KT

    2 hours ago from SITAonline
  • sita tweet
    The SITA Air Transport Community Foundation has been shortlisted for the ‘Community or Social Value Award’ from… https://t.co/uJHvnAWZsU

    12 hours ago from SITAonline
  • sita tweet
    Automated Border control for pre-cleared travellers can create a fast track experience, easing the workload for bor… https://t.co/pgmg1uAUl2

    yesterday from SITAonline
  • sita tweet
    What if we could conduct robust risk assessments before passengers travel? Pre-cleared travellers could benefit fro… https://t.co/1OIsjl1lSt

    yesterday from SITAonline
  • sita tweet
    This #blog post explores how an automated border system that creates pre-cleared travellers could speed up the proc… https://t.co/e2YzM2o4xH

    yesterday from SITAonline
  • sita tweet
    #NEWS: NDC Exchange is a community platform created by ATPCO and SITA that enables API connectivity between airline… https://t.co/XlMxmUymQS

    yesterday from SITAonline
  • sita tweet
    #NEWS: Through NDC Exchange, @SouthwestAir can help business travelers make bookings in an easy, hassle-free manner… https://t.co/6yFHl9h30t

    yesterday from SITAonline
  • sita tweet
    RT @ai_connects_us: Southwest Airlines joins #NDCExchange, a platform for NDC that enables content interoperability… https://t.co/CvYSlKGSyZ

    yesterday from SITAonline
  • sita tweet
    #NEWS: @SouthwestAir has become the latest carrier to join SITA’s #NDC Exchange. Read the full story here.… https://t.co/VYOwOsVMqw

    2 days ago from SITAonline
  • sita tweet
    Bag tracking at check-in and loading on to the aircraft improved mishandling rates by between 38% to 66%, depending… https://t.co/D7bng5gzBu

    2 days ago from SITAonline
  • sita tweet
    New #blog post: SITA’s Peter Drummond analyzes the impact of baggage tracking on mishandling rates and explains whe… https://t.co/ZqLyVTFwK2

    2 days ago from SITAonline
  • sita tweet
    Do tracking points improve baggage delivery? In this new blog post, SITA’s baggage expert, Peter Drummond, explores… https://t.co/Lcff67Lf2j

    3 days ago from SITAonline
Connect with us