SITA Type B Distribution Service | SITA



SITA Type B Distribution Service is a message switching service that underpins every operational aspect of the air transport industry (ATI). A single connection lets you communicate reliably and efficiently with the whole industry, using a universal messaging standard.

As the leading provider of managed messaging services in the industry, SITA switches over 25 million messages every day. We directly connect to over 2,400 members.

SITA Type B Distribution Service has robust capabilities to exchange business-critical information with partners, covering:

  • Commercial and flight operations
  • Ground support
  • Baggage and cargo handling
  • Passenger services
  • Booking availability
  • Aircraft maintenance

25 million


 messages delivered each day

How it helps

You can be part of the ATI’s largest community with one simple connection from a single, dedicated partner. As a fully-managed service, SITA Type B Distribution Service allows your business to collaborate more effectively with the industry. It enables you to share key information with your business partners to support your operations 24/7.

We apply the latest technologies to ensure interoperability with a wide range of messaging standards, supporting all your business needs.

With one connection to SITA Type B Distribution Service over our global network, you can communicate with:

  • Any other Type B messaging user
  • Users of SITATEX
  • Users of the most popular e-mail systems connected to SITA's global messaging services via Simple Mail Transfer Protocol (SMTP) or X.400
  • SITA’s airline applications and services
  • SITA's cargo community
  • Open trading services including the ASC X12 – Spec 2000 Conversion Service
  • Users on other private and public networks including AFTN and ARINC
  • Public Internet email users
  • Fax and telex users

Why us?

SITA’s messaging services form the backbone of collaboration within the ATI.

SITA has over 70 years’ experience in the ATI and is part of a global community of more than 2,400 users. By making our solutions available worldwide, through a single supplier relationship, we offer a capability that is unequaled in the industry today.

SITA Type B Distribution Service gives you:

  • Fully-managed support End-to-end management of all message types through a single service
  • Access via IP – Use either an Internet connection or a private SITA network connection
  • Flexible delivery method – Flexible addressing and routing options and assured delivery using serial numbering or end-to-end protocols
  • Cost savings – By aggregating all your communication methods and message volumes we can harness economies of scale and reduce your overall messaging costs
  • Global support at local level – We have a presence in 220 countries and territories. Our staff is made up of more than 140 nationalities, speaking over 70 languages. Wherever you are in the world, we can support your unique business needs.

SITA Global Services

SITA Type B Distribution Service is supported by a dedicated multilingual operations team. They provide monitoring and support 24/7/365 from command centers in Montreal and Singapore. This facilitates global business continuity through a flexible service model. Our monitoring service ensures your IT systems are reliable and available, around the clock and around the world.

Our experts proactively monitor your infrastructure, identifying and resolving problems before they impact your business.

25 million


 messages delivered each day

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