MessageIntelligence | SITA



One of the main challenges faced by Type B messaging users is working with disparate data spread across a variety of sources. SITA’s MessageIntelligence consolidates a wide range of Type B messaging traffic activity into a single self-service platform. This gives you a deeper understanding of your Type B data activity, helping you uncover potential gaps and fix operational issues. You can manage your messaging traffic efficiently and accurately.

The platform provides you with robust reporting tools for traffic trends and usage, as well as a Type B searchable database. With MessageIntelligence, you can access data on traffic sent, received and double-signed, regardless of the source. You’ll have access to all your operational messaging traffic data – even if it wasn’t originated by your organization.

Only MessageIntelligence can provide you with this level of understanding of your Type B messaging activity.

18 months archive capability

How it helps

For most airlines, data is generated from and held by outsourced applications – e.g. DCS and reservations systems. These applications generate messages on their behalf. This means airlines don’t have full management, visibility and ownership of their data.

MessageIntelligence gives you a clear view of your Type B messaging usage anywhere, at any time. It helps identify areas that need attention, which in turn increases your operational efficiency.

The accuracy of MessageIntelligence’s reporting data also enhances the value of your information, making your organization more efficient, competitive and profitable.

MessageIntelligence features two options:

  • The archive option allows your Type B message exchanges to be traced and read, enabling actions to be efficiently reviewed and validated. It’s a single repository for Type B traffic regardless of the source, making your monitoring and problem-solving processes much simpler. With this module, 18 months of Type B messages can be retrieved, increasing the intrinsic value of your data.
  • The reporting option features standard reporting on overall traffic trends and usage. It contains up to 24 months of historic data and includes a set of three Type B standard reports.

Why us?

MessageIntelligence relies on SITA’s expertise and industry relationships and provides understanding of the traffic usage of a large ATI community of over 2,400 members.

MessageIntelligence consolidates disparate data from across your organization into a single self-service application.

It’s your one-stop-shop for visibility of all traffic sent, received and double-signed, regardless of the source. You have access to all your traffic data, even if the messages are not originated by you. With a deeper understanding of your Type B data activity, you can uncover potential gaps and fix operational issues.

SITA Global Services

This product is supported by a dedicated multilingual operations team which provides monitoring and support 24/7/365 from command centers in Montreal and Singapore, ensuring global business continuity through a flexible service model. Our monitoring service ensures your IT systems are reliable and available, around the clock, around the world.

Our experts proactively monitor your infrastructure, identifying and resolving problems often before they impact your services.

18 months archive capability

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