Drop&Fly | SITA

 

Overview

Drop&Fly is a state-of-the-art, new-fit bag drop solution. It’s ideal for airlines, airports and ground handlers looking to equip terminals with technology of the future. Passengers can easily and safely check in their luggage using the modern and fully-enclosed design.

With Drop&Fly, you can increase terminal capacity, lower operational costs and provide a better passenger experience. It’s fully modular, meaning you can choose the most convenient setup for you.

This includes:

  • One-step, two-step or combined bag drop process
  • Agent-assisted, self-service or a combination of both
  • Dedicated, multi-airline or common use bag drop
Download
Drop&Fly Use cases
- 182 kb

40%

reduction in operational costs

Smart BagDrop

Smart BagDrop

Checking in baggage can be stressful for passengers. The good news is that with the right bag drop solution, every journey can get off to a great start. Find out how.
Read more

How it helps

Drop&Fly provides passengers with a safe and secure self bag drop area. Its fully enclosed design features a sliding door and advanced sensors to prevent tampering and intrusion of unauthorized objects.

It is fully customizable and is equipped with technologies including payment system, baggage facing cameras and more.

Key features

  • Smooth passenger experience with a design awarded bag drop
  • Complete enclosed and safe unit
  • Seamlessly integrated with SITA Smart Path™, our solution for 100% secure self-service based on a biometric single token
  • Possibility to charge for excess baggage fees with common use payment option
  • Integrated scanner ensures only conveyable bags with a readable bag tag are accepted
  • Ground agents can check live status and notifications on all bag drop units through an innovative mobile app
  • See real-time statistics to analyze trends and generate dashboard reports
  • Choose various configurations, including common use bag drop via CUWS or CUSS
  • Customize the frame in a range of colors to match your airport interiors

Benefits

  • Available 24/7 to manage passenger flow efficiently, especially during peak times
  • Proven experience of integrating Drop&Fly with existing airline and airport systems 
  • Enhanced passenger experience
  • Fully modular, enabling easy quick-fix maintenance
  • Higher airside revenue generated from shorter queues
  • Various product options and hardware configurations available
  • Intuitive and passenger-focused design
  • Dedicated, multi-airline or common use bag drop

Why us?

SITA is the world’s leading air transport and communications specialist. No other supplier has our global reach or our years of experience, and our products and services are second to none. We have unrivaled experience in bag drop technologies and can offer solid project management and global support at a local level. We have the industry knowledge to support a swift and seamless deployment of Drop&Fly into your existing infrastructure.

  • Industry experience - More than 55 airlines at over 40 airports worldwide are connected to SITA Smart Path™. We launched the world’s first single hardware common use desks that can switch from self-service bag drop mode to full-service traditional counters.
  • Global presence and support - Our local presence and global 24/7 support make SITA the perfect partner for your bag drop requirements
  • Great design - Drop&Fly was awarded with two prestigious design awards, the Red Dot design award and iF award, ​proving that high quality design and functionality can co-exist
  • Easy and intuitive - Easy troubleshooting with the maintenance module for hosts and maintenance staff. Various product options and hardware configurations available
  • Easy maintenance - Easy troubleshooting with the maintenance module for hosts and maintenance staff
  • End-to-end support - Our services include hardware and software deployment and integration, signage, instructional videos and ground staff training
  • Future proof - The smart design fits all current and future technologies for a seamless and secure passenger experience

SITA Global Services

This product is supported by a dedicated multilingual operations team providing 24/7 monitoring and support from command centers in Montreal and Singapore. The flexible service model ensures global business continuity and keeps your IT systems reliable and available, around the clock, around the world.

Our experts proactively monitor your infrastructure, identifying and resolving problems before they can impact your services.

Download
Drop&Fly Use cases
- 182 kb

40%

reduction in operational costs

Smart BagDrop

Smart BagDrop

Checking in baggage can be stressful for passengers. The good news is that with the right bag drop solution, every journey can get off to a great start. Find out how.
Read more
  • Lower your operational costs and offer a better travel experience with SITA Drop&Fly, our state-of-the-art, new-fit bag drop unit. 

    View the video
26
Mar
2019
News releases

Manchester Airports Group turns to SITA to deliver a faster, smoother passenger journey across its airports

SITA’s self-service and baggage technology will provide a boost to airports’ capacity.
Read more

Smart BagDrop

Checking in baggage can be stressful for passengers. The good news is that with the right bag drop solution, every journey can get off to a great start. Find out how.
Read more
Use cases

Drop&Fly

- 182 kb
Improve passenger experience with Drop&Fly, a state-of-the-art self bag drop solution for airports equipping a new departure terminal or refurbishing an existing terminal with the bag drop technology of the future.
Download

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This product is part of the following solutions:

Passenger Processing

End-to-end passenger facilitation

SITA BagDrop

Making hassle-free bag drop the industry standard

SITA Smart Path™

The whole-journey identity management solution

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