Analyze, report, benchmark passenger movements | SITA



Lack of access to day of operations and historical data impacts the airport’s ability to implement improvement initiatives. With SITA CommonUseAnalyzer, airport operators can analyze, report and benchmark passenger movements, getting a deep understanding of relevant activities.

Leveraging data from SITA common-use platforms – including bar-coded boarding passes (BCBP), kiosks and workstations – and real-time statistics (RTS), CommonUseAnalyzer presents key information, dashboards and reports in real-time.

This product is available through SITA's ATI Cloud.

CommonUseAnalyzer Use cases
- 162 kb

By 2017 89% of airports will use business intelligence for airport service quality data analysis

How it helps

SITA CommonUseAnalyzer reports, analyzes, and benchmarks passenger movements across the airport, alleviating the challenges that impact passenger processing and improving operational efficiency.

As a component of our Day of Operations BI (Business Intelligence) solution, CommonUseAnalyzer utilizes SITA’s unique BI portal (AirportPulse) to provide key performance indicator (KPI) dashboards and a single point-of-access to services, culminating in complete, end-to-end situational awareness across the airport.

Key features

  • Data collection from various sources – workstations and kiosks, client applications (such as Airport iValidate), third-party systems
  • Drilldown capabilities for detailed analysis on the fly
  • Standard suite of reports combining BCBP and RTS data plus ad hoc (user-designed) reporting capability
  • Extension of SITA’s AirportConnect® common-use platform to become part of an enterprise-wide passenger flow monitoring system (along with SITA Airport iValidate)
  • Automated service level agreement (SLA) and KPI reporting


  • Improved operational efficiency
  • Better allocation of resources and staff
  • Greater strategic planning, forecasting, and decision-making

Why us?

Only SITA CommonUseAnalyzer customizes the world’s leading BI capability, the SAP Business Objects platform, for airports.

CommonUseAnalyzer leverages data from common-use platforms, along with other current and historical sources, to deliver fast comparisons, reviews, analyses, and reports.

SITA Global Services

CommonUseAnalyzer is supported by a dedicated multilingual operations team which provides monitoring and support 24/7/365 from command centers in Montreal and Singapore, ensuring global business continuity through a flexible service model. Our monitoring service ensures your IT systems are reliable and available, around the clock, around the world.

Our experts proactively monitor your infrastructure, identifying and resolving problems often before they impact your services.

CommonUseAnalyzer Use cases
- 162 kb

By 2017 89% of airports will use business intelligence for airport service quality data analysis

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